{"xsrfToken":"6dda9d8ac408ac1724ca7f2aa2a9e5dd5732f17e_lout","branding":{"id":"2","key":"ts","name":"Redia Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/133","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a762a779-3702-4343-a24b-5bd65ad789c7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTc2MzRiNS04ODYwLTQ4ODAtOTkzYy1jYmJhNWNjMmUxYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE3NjJhNzc5LTM3MDItNDM0My1hMjRiLTViZDY1YWQ3ODljNyI6WyJyZWFkIl19LCJleHAiOjE3NjM0MDQ0MjEsIm5iZiI6MTc2MzQwMzgyMX0.-zYWjfDjWdKiksL5h2DN551sKUFN7ZNqpnwUKgn_N3I&client=2e7634b5-8860-4880-993c-cbba5cc2e1be&mode=fit","logoId":"a762a779-3702-4343-a24b-5bd65ad789c7","isLogoAvailable":true,"helpCenterTitle":"Welcome to Redia Support","sharedPortalName":"Redia Support","translations":{"en-US":{"helpCenterTitle":"Welcome to Redia Support","sharedPortalName":"Redia Support","localeDisplayName":"English (United States)"},"da-DK":{"helpCenterTitle":"Velkommen til Redia Support","sharedPortalName":"Redia Support","localeDisplayName":"Danish (Denmark)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Redia Support","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#122f63","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b07467d1-a23a-4699-8c2a-a889b9cefd3b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTc2MzRiNS04ODYwLTQ4ODAtOTkzYy1jYmJhNWNjMmUxYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIwNzQ2N2QxLWEyM2EtNDY5OS04YzJhLWE4ODliOWNlZmQzYiI6WyJyZWFkIl19LCJleHAiOjE3NjM0MDQ0MjEsIm5iZiI6MTc2MzQwMzgyMX0.y8kaHeH-kjI6PhFNLyjY4AZ-I2MMVGkKr64psSlw2Bo&client=2e7634b5-8860-4880-993c-cbba5cc2e1be&height=300&mode=fit","bannerMediaApiFileId":"b07467d1-a23a-4699-8c2a-a889b9cefd3b","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#122f63","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"ts","projectId":10015,"serviceDeskId":2,"name":"Redia Support","description":"<p>Welcome! You may submit a request using the options provided below or contact us at support@redia.dk.</p>\n<p>For critical issues, please call us directly at +45 7020 1130</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"128","name":"Access","descriptionHtml":"","callToAction":"Access","introHtml":"<p>Access panel</p>","icon":10705,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10705","groups":[9],"key":""},{"id":"135","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"","icon":10762,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10762","groups":[9],"key":""},{"id":"125","name":"Assist","descriptionHtml":"","callToAction":"Assist","introHtml":"<p>incl. Shelf auditing and Staff RFID Studio</p>","icon":10698,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10698","groups":[9],"key":""},{"id":"126","name":"Biblioteket-appen","descriptionHtml":"","callToAction":"Biblioteket-appen","introHtml":"","icon":10699,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10699","groups":[9],"key":""},{"id":"57","name":"Butler","descriptionHtml":"","callToAction":"Butler","introHtml":"<p>Self-service machine</p>","icon":10700,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[9],"key":""},{"id":"129","name":"Counter","descriptionHtml":"","callToAction":"Counter","introHtml":"<p>People counter</p>","icon":10701,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[9],"key":""},{"id":"127","name":"eReolen","descriptionHtml":"","callToAction":"eReolen","introHtml":"","icon":10763,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10763","groups":[9],"key":""},{"id":"130","name":"Gates","descriptionHtml":"","callToAction":"Gates","introHtml":"<p>Alarm</p>","icon":10702,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10702","groups":[9],"key":""},{"id":"60","name":"Submit an order request","descriptionHtml":"","callToAction":"Submit an order request","introHtml":"","icon":10562,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[7],"key":""},{"id":"132","name":"Poster","descriptionHtml":"","callToAction":"Poster","introHtml":"<p>Digital poster</p>","icon":10703,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10703","groups":[9],"key":""},{"id":"82","name":"E-mail request","descriptionHtml":"","callToAction":"E-mail request","introHtml":"<p>Request by e-mails</p>","icon":10527,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"181","name":"Library app","descriptionHtml":"","callToAction":"Library app","introHtml":"","icon":10682,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10682","groups":[],"key":""},{"id":"83","name":"Phone request","descriptionHtml":"","callToAction":"Phone request","introHtml":"<p>Register Phone Support Request</p>","icon":10531,"iconUrl":"https://redia-dev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"Support"},{"id":7,"name":"Order"}],"orderMapping":{"9":[128,125,126,57,129,127,130,132,135],"7":[60]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9ca7cde3-dbad-31fc-9768-36ca49833261","appLinkName":"","appLinkUrl":"","spaceKey":"TS","spaceName":"Test - Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://redia-dev.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTc2MzRiNS04ODYwLTQ4ODAtOTkzYy1jYmJhNWNjMmUxYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjM0MDUwMjEsIm5iZiI6MTc2MzQwMzgyMSwiYW5vbklkIjoiYW5vbi11c2VyIn0.dGp_8U1bLkz1iLUYeBoUZBIckNe4kqpt2xNHEcHnulM","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"2e7634b5-8860-4880-993c-cbba5cc2e1be","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Redia Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://redia-dev.atlassian.net/wiki","kbLinkDomainURLs":["https://redia-dev.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}